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Privacy and Cookies Policy

Dear user

Below we will inform you about the use, the collection methods and the purposes with which we will treat your personal data on this website. We will also inform you about our policy regarding the use of cookies.

Our commitment to the General Data Protection Regulation

In accordance with Regulation (EU) 2016/679 of April 27, 2016 or General Data Protection Regulation (RGPD) and with Organic Law 3/2018, of December 5, on Protection of Personal Data and Guarantee of digital rights It is the obligation of whoever is going to process personal data of natural persons to inform about the purposes and reasons for its capture, about the physical, computer, technical and organizational measures adapted to protect or solve the risks generated with the treatment and inform about who will perform these treatments.

And, to do so and make it easier for you to understand, we are going to inform you about the treatment we do of your data by directly answering the following key questions:

What personal data do we collect and what are we going to use it for?

On this website there is a way for you to provide me with personal data:

By sending us an email
In different sections of this website you will find the option to write to us to contact us. By doing so, we may have access to and must deal with your personal data: name and surname, email, address, telephone, etc. In this case, by sending me the email you are accepting that I can use your data to be able to contact you and give you an answer to what you request.

Duty of Users
When you provide me with your personal data, you guarantee that all the data will be true and current and that, in case we need to modify it (for example, if we find out that you change your email) we promise to notify you that we have updated your Registration.


Finally, and to comply with aspects of the RGPD, I inform you about who will process your data:

Responsible: Dynamic Hotels S.L.

Address: C / Santa Marta 7-9. 1st floor – 08302 Mataró

Email: reservas@dyhotels.com

Purpose: Your personal data will be used in the following way:

– Corporate emails: Manage all requests for information, suggestions or comments that you may make to me regarding the information provided on this website or regarding our activity. In this case, the personal data will be kept for the minimum period to carry out the contact management and, at most, for a period of 6 months.


– Right of access – Understood as the right to obtain information from the personal data that I have.

– Right to rectification – Right to request the rectification of all inaccurate data that it has about you.

– Right to deletion – To be able to request the deletion of those data when they are no longer necessary for the purposes for which they were collected.

– Right to limitation – Under certain circumstances, you may request the limitation of the processing of your personal data, in which case we will only keep them for the exercise or defense of claims.

– Right to data portability – For those automated treatments, you will be able to receive, in a structured, commonly used and machine-readable format, the personal data that you have provided us and / or request that these be transmitted to another data controller. .

To carry out any of these rights, you can contact me through the email reservas@dyhotels.com indicating which right request you wish to make. In this sense, we will provide the necessary form and the steps to follow to carry it out. Or, if you already have the form and know what to do, you can send it directly.

In case we do not comply with them, I inform you that you can file a claim with the Spanish Data Protection Authority (control entity in Spain).

Adopted security measures: The data you provide us will be protected by means of technical and organizational measures that will seek to prevent loss, misuse, alteration, unauthorized access and theft thereof. Said measures, however, will be adopted taking into account the state of the existing technology at the time of adoption and the nature of the data to be processed.

Cookies Policy

One of the characteristics of this web page is that (and hold on because this statement is difficult to see on a web page): This web page does not use cookies! At least not directly speaking. We explain ourselves:

Cookies are computer files that are installed on the equipment (computer, mobile, tablet …) of a user who visits a page that has a code fragment within its website that orders the scrip to create it. The purpose of cookies can be very diverse. There are some that allow the user’s web browsing or experience (in the case of technical cookies), others are used to install some own resource of the web (own cookies) and others are used for a third party to obtain information such as statistical data from the web (cookies third parties).

Currently, and according to article 22.2 of the Law 34 / 2002, of July 11, of Services of the Information Society and Electronic Commerce (or LSSI), service providers may use data storage and recovery devices (between others, cookies) on users’ computers as long as they have previously been informed of their existence and usefulness and they have given their consent to use them.

Notwithstanding the foregoing, the obligations must only be fulfilled by those who install cookies on the user’s computer (something that this page does not do), or those who install cookies that are not of a technical nature.

But it turns out that “www.dyhotels.com” does not make use of any data storage and retrieval technology, other than technical use, so this website should not display the relevant information notice on acceptance of cookies .

In case you wonder, at a statistical level we use the Matomo platform, a software that, appropriately configured, is installed within the hosting or web server and is capable of reading and interpreting technical information (logs) that users leave when viewing the web. Information such as: the country of access; the device, browser and version by which the web is accessed; the time of entry and the estimated time of the visit; the approximate IP of the user; or the place where it is accessed (link shortener, direct entry, or “Google’s undefined keyword”).

All of it basic information for the HTTP protocol for displaying web pages and that is measured through the logs left by the browser in the hosting where the web is located.

In summary, given that Matomo does not need to install anything on the user’s computer to function, it would not fall within the scope of the law. For this reason, this website does not have a Cookie Notice.

You may think this is all nonsense, but believe me, it is not. Cookies and similar technologies capture a lot of personal information that is often used for the purposes of behavioral advertising, espionage or harassment. For this reason, we recommend that you regularly uninstall cookies and similar elements from your browser. In case you are interested, we provide you with some links:

In Google Chrome go to: Settings-> Privacy-> Content Settings-> Cookies or access the following link from Support Google

In Safari, go to: Preferences-> Privacy or access the following link from Support Apple

In Firefox, go to: Preferences-> Privacy or access the following link from Support Mozilla

In Internet Explorer, go to: Tools-> Internet Options-> Privacy-> Advanced or access the following link from Support Microsoft

Logotipo del Hotel Dynamic en Caldes d'Estrac

Carrer de la Santema, 25
08393 Caldes d’Estrac - Barcelona